Refund Policy

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Returns & exchanges: Returns can be made up to seven (7) days from date of delivery. Products must be unopened and remain in its original packaging.  We do not accept returns or exchanges on open products.

Damaged On Arrival: If your package was damaged during shipping, please file a claim with the US Postal Service using the link below. Then shoot us an email with your claim information & photos of damaged goods, and we'll get a replacement out to you as soon as possible.

File Your Claim with USPS:  https://onlineclaims.usps.com/OICWeb/

We're Not Above Reproach: If there's a situation that falls outside of these regulations, we want to make it right. Contact us via email at sheroseapothecary@gmail.com, and be  sure to include photos and as much detail as possible.